TopperMail is an email account that is access by the students of Western Kentucky University.

After the course registration with WKU, students were allotted a TopperMail email account within 24-48 hours. By getting TopperMail, you can access emails, calendars, and versatile collaboration tools. 

WKU email account is not provided to students at the time of University admissions; you must register for classes first to get TopperMail email access.  

How to log into toppermail

Find the instructions below to access or check your wku toppermail webmail.

1. Visit wku.edu/its/webmail.
2. Select your account.
3. Enter your WKU email address and WKU password.
4. Click Sign In.

AllTopperMailAccountsholderswillhavetheoptiontosigninwiththeirLive@EDUaccountanduseitastheirpersonalemail. ThisgivesTopperMailusersaccesstoMicrosoft’stechnologyincluding: Email and Calendar, OneDrive and Mobile.

WKU Email Address or username format is  first.last123@topper.wku.edu.

How to find your email address

Find the Instructions below to find your WKU email address.

1. Go to wku.edu/it/accounts/manage.
2. Enter your last name, birth date, and last four digits of your Social Security Number. Note: If you do not have a Social Security Number, you may try to use the last four digits of your WKUID.
3. Click Next.
4. If a security question and answer have already been set up, you will be prompted to enter the answer. If a security question has not been set up, you will be prompted to create one.
5. Click Submit Security Answer.
6. Your email address will be displayed.

How to reset your email password

Find the Instructions below to reset your toppermail password,

1. Go here.
2. Enter your last name, birth date, and last four digits of your Social Security Number. If you do not have a Social Security Number use the last four digits of your WKUID.
3. Click Next.
4. If a security question and answer have already been set up, you will be prompted to enter the answer. If a security question has not been set up, you will be prompted to create one.
5. Click Submit Security Answer.
6. Click Reset TopperMail Password.
7. Enter a new password.
8. Click Change Password.
9. Contact Toppermail ITS Service Desk if this does not work for you.

How to add Add TopperMail Account

Check the Instructions below to add TopperMail Account.

1. Open the Application Launcher.
2. Select Email.
3. Enter your full email address (e.g. big.red123@topper.wku.edu) and your TopperMail password. If asked, then select Sign In.
4. If asked to sign in to an Internet Account, select Continue. 
5. Enter the information requested. You may need to type in your full email address and password. 
6. Authenticate using Microsoft Multi-Factor Authentication, if prompted. 
7. Select OK when prompted about Remote security administration.
8. Name the account as desired.
9. Select Activate at the device administration prompt to complete the setup.

Read More: VandalMail: How to Setup and Access University of Idaho Student Email System

How to add Adding TopperMail on Android Gmail

Check the instructions below to add Gmail to your android mobile.

1. Open the Gmail application.
2. Choose Add account.
3. Select Exchange and Microsoft 365.
4.  Note: If you do not see this option, you may have to update your Gmail app from the Google Play Store.
5. Enter your account information as prompted. 
6. Authenticate with Multi-Factor Authentication if prompted. 
7. Save the changes. 

How to add Adding TopperMail Account (iOS)

Check the instructions below to add an email account on an iOS device.

1. Tap Settings.
2. Tap Accounts & Passwords.
3. Note: If you use iOS 10.3.3 or earlier, tap Mail instead.
4. Note: If you are using iOS 14 or later, tap Mail, then tap Accounts. 
5. Tap Add Account.
6. Tap Microsoft Exchange.
7. Enter in:
   1. Email: Full email address (e.g. big.red123@topper.wku.edu)
   2. Description: Whatever you would like to describe it as
8. Tap Next.
9. Tap Sign in. 
10. If asked to sign in to Apple Internet Accounts, select Continue. 
11. Enter the information requested. You may need to type in your full email address and password. 
12. Authenticate using Microsoft Multi-Factor Authentication, if prompted. 
13. Tap what you would like to sync to the device.
14. Tap Save.
15. If messages/events do not start loading, restart the device to force the account to start syncing.